Single Room
- 1 Single bed
Guest house · Madrid · Community of Madrid
Hostal America
A 2-star hostal on the fifth floor of a central Madrid building, a short walk from Gran Via, Plaza Mayor, and the Royal Palace.
- 5-minute walk to Gran Via tube station
- Communal roof terrace with city views
- 24-hour reception and express check-in/out
8.2
Great
3155 reviews
Booking.com 8.2 · 3155 reviews
About
Hostal America
Hostal America sits on the fifth floor of a building on Calle Hortaleza, in the heart of Madrid's Centro district. The location puts you within an easy walk of Gran Via, Plaza Mayor, and the Royal Palace, and the nearest tube station is less than five minutes away on foot.
The property offers a lift, a sun terrace with garden furniture, and a vending machine — practical touches for a city stay. Rooms are simple and equipped with essentials like heating, air conditioning, and flat-screen TVs, with larger options for groups or families.
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Central location near Gran Via — A five-minute walk from Gran Via tube station, with Plaza Mayor and the Royal Palace close by.
- Quiet rooms despite central setting — Several guests note rooms are peaceful once the windows are closed, balancing the lively street below.
- Attentive and friendly staff — Reviews repeatedly highlight helpful, polite staff who go out of their way.
- Rooftop terrace — A sun terrace with garden furniture where guests can relax and enjoy city views.
–
Worth weighing
4 to weigh- Fifth-floor walk-up potential — The hostal is on the fifth floor; while a lift is available, access might still be a consideration for some.
- No pets allowed — The property does not accept pets, which may limit some travelers.
- Parking may require planning — Parking is listed as an amenity, but in central Madrid it may be limited or paid.
- Basic amenities — Rooms include essentials but lack extras like minibars or room service; the hostal trades on location and value.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Guest Room
- 2 Single beds or 1 Double bed
- Heating
- Air conditioning
Quintuple Room
- 3 Single beds,2 Double beds
- Heating
- Air conditioning
Triple Room
- Sleeping arrangements for 3 persons
- Heating
- Air conditioning
Quadruple Room
- Sleeping arrangements for 4 persons
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Express check-in/out
- Luggage storage
- Lift
- No smoking on site
- Vending machines
- Security
- Key access
Comfort
- Air conditioning
- Heating
- Flat-screen TV
- Free toiletries
- AM/FM alarm clock
Outdoor
- Terrace
- Sun terrace
- Garden furniture
Services
- Housekeeping
- Tours/Ticket assistance
- Paid shuttle service
Connectivity
- Wi-Fi
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 3,155 reviews
Booking.com · 8.2 · 3155 reviews
8.2Verified guest“The place was spotless, and the reception staff were incredibly attentive and helpful. I got an early check-in, and the room was a good size with a bathroom and a rollaway bed. The location was perfect, close to restaurants and bars, and only a ten-minute walk downtown. There's also a pleasant restaurant on site.”
8.2Verified guest“The hotel's location was excellent, right near a tube station. The room was quiet, with a safe, central heating, and a work desk. The staff were consistently nice and pleasant.”
8.2Verified guest“Our triple room was practical, with central heating, a flat-screen TV, and a safe. The staff were polite and quick to respond to requests. The location was great, not far from a grand boulevard.”
8.2Verified guest“The place was clean, and the reception staff were very helpful. My queen room was tidy and spacious, with a bathroom.”
8.2Verified guest“Hostal America has a charming, clean atmosphere, with friendly staff who are always ready to help. The location is fantastic, right near lively streets full of restaurants and bars.”
8.2Verified guest“Everything was great. The staff were kind and helpful — I even picked up a few Spanish words from them.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Gran Via: Madrid's grand shopping boulevard is less than a 5-minute walk, lined with stores, theaters, and dining.
Plaza Mayor: The iconic arcaded square is within walking distance, ideal for soaking up the historic atmosphere.
Royal Palace: The lavish palace is also a short stroll away, offering a glimpse into Spain's royal heritage.
Hortaleza, 19 - 5ª Planta, Madrid, Community of Madrid, 28004, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 13:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 20 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 13:00 until 23:59, and check-out is by 12:00.
Is parking available?
Yes, parking is listed as an amenity, though details on cost or reservation are not specified. It's best to contact the hostal directly.
Are pets allowed?
No, pets are not allowed at Hostal America.
Is there a lift?
Yes, the hostal has a lift, despite being on the fifth floor.
Does the hostal offer airport or area shuttles?
A paid shuttle service is available, which can be arranged through the property.
Is breakfast included?
The input does not specify breakfast. There is a vending machine on site, and reviews mention a restaurant nearby, but no breakfast details are provided.
The bottom line
A well-rated, central base for exploring Madrid, with a standout rooftop terrace and consistently praised staff. The tradeoffs — no pets, potential parking hassle, and basic rooms — are typical for the area and price point.
8.2For travelers prioritizing location and quiet comfort, Hostal America delivers.
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